Street Steeze
Karl Lagerfeld Side Bag
R 2,500
POSITIVELY CONSCIOUS This Planet Conscious product is crafted from certified recycled or upcycled materials, which helps you make a better choice for the environment as they generate less energy, save water and reduce the need for new raw materials.
We are entitled to inspect the product to validate your return.
Not what you ordered?
If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, please notify us and we will collect the product from you at no charge. If the product is missing any accessories or parts, you will need to follow the process set out in section 2 below.
Once we have inspected the product and validated your return, we will at your choice deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return (or refund you if that is your preference).
2: Products damaged on delivery
Should a product be damaged or missing any parts or accessories at the time of delivery / collection, please notify us within 7 days of such delivery / collection by sending an email to clothingsteeze@gmail.com or 081-335-2756 via WhatsApp.
We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair / replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product (or refund you if the variation is not available if that is your preference).
1. Q: Where is South Steeze?
A: We are an online retailer, we do not have any brick and mortar shops in any province in South Africa.
2. Q: What payment methods can I use?
A: We only accept upfront payments via Visa or MasterCard credit or debit cards, manual electronic funds transfer (EFT), Instant EFT or BANK DEPOSITS.
3. Q: Where is my order?
A: When your order has been packed and is ready to ship, you will receive an email or sms with the subject line: ‘Your order is ready to go!’ This email contains a tracking link. Click on this link and BOOM! It will take you directly to our order tracking page
4. Q: How do I exchange an item?
A: Should you wish to exchange your item for a different size, please contact our experienced Customer Support team on Whatsapp. Unfortunately our Customer Support team is unable to process exchanges for reasons other than size.
5. Q: How do I return the product for a REFUND?
A: Yes, we do offer refunds for damaged items. Refund only valid for 3 days after receiving the product.
6. Q: Which items cannot be returned?
A: The following products may not be returned: Underwear and earrings may not be returned.
You may only return swimwear, if the hygiene strip is still in position and it's clear the garment has merely been tried on and not worn.
We also request that you keep on your underwear when trying on our swimwear. Products that you or any other person has altered, repaired, incorporated to or added to may also not be returned.
You may only return swimwear, if the hygiene strip is still in position and it's clear the garment has merely been tried on and not worn.
We also request that you keep on your underwear when trying on our swimwear. Products that you or any other person has altered, repaired, incorporated to or added to may also not be returned.
7. Q: How do you deliver?
A: We use PostNet or Aramex to deliver! Delivery takes 3-5 working days.
